Contact & consultation

Arranging an assessment

Outpatient appointments are booked through the hospital on the numbers below; international patients can ask for Michael Yu. Bring photographs of yourself from earlier years if you have them, because they show what has changed and how quickly. Bring a written list of your medicines, including anything for blood pressure, heart rhythm or hormones, and mention any previous injectable treatment, including when it was and what it was.

What a good assessment includes

An examination of the face at rest and in movement, with the two compared. A clinician should be able to say which areas have lost volume, which lines are produced by muscle, where the face has descended rather than flattened, and what asymmetry exists before treatment. It should end with a clear statement of which substance addresses which finding, and what would be left untreated either way.

Asking about the plan

Ask what will be treated, with what, in what order, and how much of it. Ask what the plan is if the result is not what you wanted, whether the material used can be dissolved, and who would be available if something went wrong afterwards. Ask what would make this treatment the wrong one for you. A clinician who answers that last question specifically is assessing you rather than presenting to you.

Before you commit

No decision needs to be made at the first appointment. Take the plan away, read it against the guides on this site, and come back with questions. A discount that expires, or pressure to book before an assessment is complete, is information about the clinic rather than about your face.